terms and Codition

Terms and Conditions

Last updated: 14/01/24

Welcome to Ammalaya (“Website,” “we,” “our,” “us”). By accessing or using our website https://www.ammalaya.shop and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. General

  • This website is owned and operated by Ammalaya.

  • Our official contact email is ammalayaindia@gmail.com.

  • By using our website or purchasing products, you confirm that you are at least 18 years of age or using the website under the supervision of a parent/guardian.

2. Products and Usage Disclaimer

  • We deal in Ayurvedic and herbal medicines/products.

  • All products are meant for general wellness and should not replace professional medical advice, diagnosis, or treatment.

  • Consult a qualified physician before using any product, especially if you are pregnant, nursing, have a medical condition, or are taking other medicines.

  • We are not liable for misuse, self-diagnosis, or adverse reactions.

3. Orders and Payments

  • Orders can be placed through our website only.

  • All prices are in Indian Rupees (INR) and inclusive/exclusive of GST as applicable.

  • Payment methods accepted: [UPI, Net Banking, Debit/Credit Cards, COD – update based on your setup].

  • We reserve the right to cancel or refuse any order if payment is not verified or in case of stock unavailability.

4. Shipping and Delivery

  • We ship pan-India.

  • Delivery timelines vary depending on location (generally 5–10 working days).

  • Delays due to courier, natural calamities, strikes, or unforeseen events are beyond our control.

5. Returns, Refunds, and Cancellations

  • Due to the nature of Ayurvedic and health products, we follow a strict no-return and no-refund policy, unless the product received is damaged, expired, or incorrect.

  • Customers must notify us within 48 hours of delivery with proof (photo/video) at ammalayaindia@gmail.com.

  • Cancellation requests are accepted only before the order is dispatched.

6. Intellectual Property

  • All content on this website (text, images, graphics, logos, product descriptions) is the property of Ammalaya.

  • Copying, reproduction, or unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Customer’s sole remedy is limited to replacement or refund (where applicable).

8. Privacy Policy

  • We respect your privacy. Personal details collected during purchase are used only for order processing and communication.

  • For details, please refer to our Privacy Policy page.

9. Governing Law and Jurisdiction

  • These Terms shall be governed by and interpreted under the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in uttarpradesh.

10. Contact Us

For any queries regarding these Terms, please contact:

Ammalaya
Email: ammalayaindia@gmail.com
Website: https://www.ammalaya.shop